Control Freak Suspensions FAQ

Although We have taken what we believe to be reasonable and appropriate measures to ensure that your personal information is delivered and disclosed only in accordance with Our Privacy Policy, We cannot and do not represent or guarantee that the personal information You provide will not be seen or intercepted by others.

All text, content, materials, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Control Freak Suspensions Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Control Freak Suspensions Content, contained on the Service is owned, controlled or licensed by or to Control Freak Suspensions, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Service and no Control Freak Suspensions Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, web site or another medium for publication or distribution or for any commercial enterprise, without Control Freak Suspensions’ express prior written consent.

YOU AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NEITHER WE, NOR ANY OF OUR OFFICERS, MEMBERS, DIRECTORS, OR EMPLOYEES, AGENTS, THIRD-PARTY SERVICE PROVIDERS WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION CONTENT (INCLUDING WITHOUT LIMITATION, CONTROL FREAK SUSPENSIONS CONTENT AND USER GENERATED CONTENT) SERVICE, OR PRODUCTS PROVIDED BY OR THROUGH THE SERVICE; THE SERVICE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS AND WE SPECIFICALLY DISCLAIM WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO VERBAL ADVICE OR WRITTEN OR ELECTRONICALLY DELIVERED INFORMATION GIVEN BY US, OR ANY OF OUR OFFICERS, MEMBERS, DIRECTORS, EMPLOYEES, AGENTS, OR ASSOCIATES, SHALL CREATE ANY WARRANTY.

UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN PROVIDING INFORMATION OR SERVICES ON OR THROUGH US OR THE SERVICE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS THAT RESULT FROM THE USE OF OR INABILITY TO USE THE SERVICE INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE SERVICE OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, LACK OF INTERNET CONNECTIVITY, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OUR RECORDS, PROGRAMS, OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL DATA RECEIVED AND/OR MAINTAINED BY US AS WELL AS ANY CONTENT (INCLUDING WITHOUT LIMITATION, CONTROL FREAK SUSPENSIONS CONTENT AND USER GENERATED CONTENT) AVAILABLE THROUGH THE SERVICE.

Product returns & exchanges must be called in for authorization prior to return and shipped freight prepaid with a copy of the original invoice. Shipments without proper paperwork will be refused. Returns are subject to a 15% restocking charge or Fifteen Dollar ($15.00) minimum. Freight charges are non-refundable. All returns/Exchanges must be made within thirty (30) days of purchase date from Control Freak Suspensions. Product that has been installed, cut, scratched, painted or otherwise in any other than brand new condition cannot be returned.

Custom production items require full payment with the order and are non-returnable.

Orders can be placed by calling our toll free number: 888-325-6462, or our toll number: 407-696-2772. You may also Email to: sales@FreakRide.com

Purchaser understands and recognizes that racing parts equipment and services provided by, manufactured and/or sold by Blue Moon Services LLC d/b/a Control Freak Suspensions are subject to varied conditions due to the manner in which they are installed and used. Purchaser further recognizes and agrees that suitability of any part sold or manufactured by Blue Moon Services LLC d/b/a Control Freak Suspensions for a particular application is the purchasers decision and that the purchaser is not relying on the skill or judgment of Blue Moon Services LLC d/b/a Control Freak Suspensions regarding suitability of any product or service.

Blue Moon Services LLC d/b/a Control Freak Suspensions makes no warranties whatsoever, expressed or implied, oral or written to purchasers. There is no warranty of merchantability made to purchasers with regard to off road, racing and racing equipment.

We reserve the right to change these Terms of Use at any time without notice. Any change to these Terms of Use shall be effective, unless otherwise specified, immediately upon posting the amended Terms of Use on this Service. If you do not agree to the amended Terms of Use, do not visit this Service after such amendment. By visiting this Service after such amendment to these Terms of Use, you are signifying Your acceptance of, and agreement with, such changes.

Online orders will be shipped through ________, based on the customers choice at checkout. We (do not) ship to P.O. boxes. Please contact us if you are interested in an expedited shipping on your order.

Yes, we ship worldwide via USPS or Fed Ex. Customs duties and import fees to your country will vary and are the sole responsibility of the customer. Check with your local customs office for more information. Freight fees will vary depending on what parts are ordered and the size of the box(es). Please e-mail a list items you intend to order so we may calculate the best, most efficient, and least expensive method to ship your order.

We (do not) ship to Alaska and Hawaii.

Shipping delay can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package we will contact you via phone or email.

During the holiday season shipping delivery may vary.

If an item needs to be returned the shipping fees are the customer's responsibility.

Amount of refund will be based on the purchase price of your product.

We recommend you have moderate mechanical skills and a a tool chest with all appropriate mechanics tools, including some large wrenches and sockets up to 15/16-inch.  A helper can also come in very handy.  Offer pizza and beer, but the beer is only served when the job  is done.

Maybe.  To make installation easier we recommend a lift, otherwise you'll struggle to get the large k-member into position.